During this challenging time, amidst all the uncertainty and worry that COVID-19 has brought, Voyager Alliance Credit Union is on hand to help you. Together we can get through this crisis.

We recognise that many of our members may face uncertainty with their finances and some loss of earnings over the next few months, and we want to help.

We’ve created The Together Loan to provide extra financial support for those in need by offering a loan of up to £1500 with no repayments for three months.

As you repay the loan you will also continue to build up your membership savings, meaning you will have a greater savings balance once the loan is cleared.

Your Credit Union loan is protected in the event of your death1 – helping protect your family from the financial burden of bereavement.

When you take out a loan with us you also get Loan Protection. If you were to die before your Credit Union loan is repaid, this protection can help towards settling the debt, so that it isn’t passed on to your loved ones.

Of course, it won’t take away the pain but it’ll certainly help with the financial strain of bereavement. This benefit is included at no extra cost to you as part of your Credit Union loan arrangement2 so just for once, peace of mind doesn’t cost the earth; it’s just another benefit of being a Credit Union member.

As a Credit Union member, you’re not only borrowing for the things you desire to make life more comfortable for you and your family; by choosing your Credit Union to borrow from, you’re helping your Credit Union provide better value loans for all Credit Union members. With the added peace of mind provided by Loan Protection, loans from your Credit Union can offer better financial security for you and your family.

1Subject to terms and conditions. Cover limits vary and certain restrictions apply based on age and cover.

2Please ask at your Credit Union for more details about the individual limits and restrictions of Loan Protection or click here to view online.

  • To become a member of Retail Credit Union, all you need to do is fill out an application form.
    Membership Application Form
  • We will create your Easy Access Savings account.
  • Once we receive your first savings deposit via Payroll Deduction or Direct Debit, you will be eligible to apply for our loan products.

The Together Loan allows members to borrow between £250 and £1500 payable within 6-18 months. The APR is 30% and there is a payment holiday for the first 3 months, which means the first repayment will be made on month 4. This loan is available to all members including those who have an existing loan product with us, subject to standard checks.

The Annual Percentage Rate charged is based on the amount of credit borrowed. The "Repayment Illustration Table" shows the various APR charges and the credit limit to which each applies.

* Member criteria: The Together Loan is available to all members including new members (within 12 months of joining). New members must have made at least 1 regular payment through either payroll deduction or direct debit before any loan can be considered.

We ask all members to make NO more than 1 application for a loan within 6 months of each request.

** Free Loan Protection Insurance: As a Member of Voyager Alliance Credit Union you will be automatically covered by our Life Insurance Policy at no direct cost to you. In the event of your death, any outstanding loan balance you may have with Voyager Alliance Credit Union is cleared and not left to your Next of Kin. This is offered to all members up to the age of 69.

Life Insurance on loan balances does not cover members over the age of 69.

For full terms and conditions or more information about the policy, please click here.

Or for a summary please click here.

Data protection statement

In accordance with the principles of the Data Protection Act 1998, we will use your personal details for the purposes of managing your accounts with Voyager Alliance Credit Union.

Under the Distance Marketing Directive, you have the right to cancel your savings account within 14 days of opening without incurring financial or other penalty.

Voyager Alliance Credit Union use Experian as our credit reference agency, and the ways in which they use and share personal information is explained in more detail via the Credit Reference Agency Information Notice (CRAIN) document which can be accessed via any of the following link:

How To Apply

Already a member with online banking? Click here to login and apply.

If you're a member but don't have online banking, click here to apply.


Applying for a loan

  1. When we receive your application we undertake a credit check, review your credit score and run an affordability assessment.

  2. Before applying you may find it helpful to use the Money Advice Service's guide to borrowing and look at their budget planner.

  3. If you are applying for a loan under £2,000 a few missed payments over the last year do not prevent you from being successful.

  4. We cannot agree a loan if you have had a County Court Judgement in the last 12 months or are currently in a Debt Management Plan, Debt Relief Order, Individual Voluntary Arrangement or are an undischarged bankrupt.

  5. The larger the loan the stricter our criteria. This means if you have one or two missed payments over the last three years you may still be accepted for a £5,000 loan but we do expect you to be up to date with all your payments in the last 12 months if you apply for more than £8,000.

  6. If you are paid weekly it is unlikely that we will lend more than 4 or 5 times your weekly wage. If you are paid monthly we can be more flexible. In both cases we will take into account your other commitments, before making an offer which may be less than the amount you have applied for.